Delivery Information

Nationwide Shipping

*Unfortunately, we cannot deliver to The Scottish Highlands and Islands

Our deliveries will be sent via DPD on next working day delivery.

Orders will be sent Monday to Friday via DPD.

Please allow 3 to 5 working days for delivery.

WE NO LONGER SHIP FROZEN (RAW) PRODUCE.

As we are a working shop there may be occasions where something you order has been purchased by a customer in store. On these occasions we will replace that product with another brand of the same protein or another protein that you have ordered. If it is not possible to give a replacement, a refund will be issued for the item.

All discrepancies must be reported within 24 hours of you receiving your delivery. Please email hello@tillystreatcupboard.co.uk in the first instance.

Refunds are only given on proof of faulty goods.

By ordering From Tilly’s Treat Cupboard, you are agreeing to these terms.

Shipping Rates

Standard delivery rate: £4.95 per order. Free for orders over £50.

Shipping rates are calculated at checkout. 

Local Delivery

Local delivery days and areas from week commencing Monday, 1st December 2025

Tuesday 
East Butterwick, Burringham, Gunness, Keadby, Luddington, Eastoft, Crowle, Belton, Epworth, Haxey, Westwoodside, Misterton, Beckingham, Gainsborough, Blyton, Scotter, Messingham, Brigg. 

Thursday 
Scunthorpe. 

Friday 
Burton Upon Stather, Winterton, Whitton, Winteringham, South Ferriby, Barton, Barrow, New Holland, Goxhill, Wootton, Ulceby, Low Villages (Horkstow, Saxby, Bonby, Worlaby, Elsham), Barnetby, Grasby, North/South Kelsey, Caistor, Market Rasen, Normanby By Spital, Waddingham, Kirton Lindsey, Hibaldstow, Scawby, Broughton. 

Order by 10am for same day delivery, otherwise delivery will be made on the next available local delivery day.

Raw (frozen) food will be left unless the weather is very hot (we will contact you if we need to reorganise delivery due to the weather).

You are welcome to leave a ice box or cool bag in which we can leave your frozen goods. Regular customers often leave a labelled or named cool bag which we can take with us and deliver the next order in.

We offer no compensation for food that has thawed - if this is a concern, please feel free to collect the food from our store.

Local Delivery Rates

Local delivery is £2.50 per order. Free for orders over £30.