Delivery Information

LOCAL DELIVERIES

Select the 'Deliver' option at checkout, then 'Local delivery' on the Delivery page.

We offer local delivery Monday to Thursday to the following locations:

Monday
Appleby, Winterton, Barton, Goxhill, New Holland, Barrow, Ulceby, Barnetby, Brigg, Burringham, Gunness, Flixborough, Burton, Alkborough

Tuesday
Scotter, Laughton, Blyton, Gainsborough, Corringham, Hemswell, Kirton

Wednesday
Scunthorpe, Broughton, Brigg, Hibaldstow, Scawby

Thursday
Brigg, Scunthorpe, Epworth, Belton, Ealand, Crowle

Friday
No deliveries

Local delivery is £2.50 per order. Minimum order £10

Please order before 10am for delivery that day.

Frozen / Raw food will be left unless the weather is very hot (we will contact you if we need to reorganise delivery due to the weather). You are welcome to leave a ice box or cool bag in which we can leave your frozen goods. 

Regular customers often leave a labelled or named cool bag which we can take with us and deliver the next order in.

We offer no refunds or compensation for food that has thawed - if this is a concern, please feel free to collect the food from our store.

 


 

NATIONWIDE (COURIER) FROZEN DELIVERIES

*Please note we cannot deliver to The Scottish Highlands and Islands

Our deliveries will be sent via DHL or Royal Mail on next working day delivery.

Please ensure your order is placed before 4pm for dispatch the following working day.

Ambient (Non-Frozen) Deliveries

All ambient-only orders will be dispatched Monday to Friday.

Please allow 3 to 5 working days for delivery.

All discrepancies must be reported within 24 hours of you receiving your delivery. Please email hello@tillystreatcupboard.co.uk in the first instance.

Refunds are only given on proof of faulty goods.

By ordering From Tilly’s Treat Cupboard, you are agreeing to these terms.

Shipping Rates

Ambient (Non Frozen) only: £4.95 per order

Thankyou for your order, we hope your pet loves all of their goodies.